Mel was born in Wales and has been proud to call New Zealand home for over 12 years. She has resided in Ruby Bay for the last 6 years with her family and manages properties in Richmond, Brightwater, Wakefield, Mapua and Mahana.
Having had her own rentals in the past, Mel is committed to taking the very best care of her clients and their properties to ensure a hassle-free experience. She also holds an NZQA Residential Property Management qualification (Level 4).
After working in the security industry, she understands the importance of leaving no stone unturned, whether it's interviewing prospective tenants or completing inspections. Mel knows that the two crucial elements of her job involve securing the best tenants for the property and dealing with maintenance issues as soon as they arise; this provides the best opportunity for a happy long-term tenancy.
Mel prides herself on her honesty, and while her property owners are her number one priority, she endeavours to build a good rapport with her tenants as well to encourage open communication.
Mel's attention to detail, advice and updates on our property has far exceeded our expectations. The previous Property Managers gave sterling service but we were not quite prepared for the step up in service that we have subsequently had from Mel.
Tom & Margaret Heaney
Mel has kept us fully informed of any issues which are usually accompanied with the solution. Our experience in the rental property market has only been positive thanks to Mel.
Rebecca & Mike Sheehy
Mel is friendly, efficient and an expert at what she does, but most of all, she treats your property as if it was her own. Her attention to detail ensured our property was well cared for and we had no doubt that our property was in safe hands.
Mel is an excellent communicator. This has been a hassle free landlord relationship to date which only happens when the people involved are well informed and get prompt responses to concerns.